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Privacy Policy

Effective Date: March 2026

1. Introduction

Evenly ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Evenly Dialog service ("Service").

2. Information We Collect

When you use the Service, we may collect:

• Conversation data: Text and voice inputs you provide during conversations, and the AI-generated responses
• Usage data: Session duration, language preferences, and interaction patterns
• Technical data: Browser type, device information, and IP address (anonymized)

3. How We Use Your Information

We use the collected information to:

• Provide and maintain the Service
• Improve conversation quality and accuracy
• Ensure the security and integrity of the Service
• Comply with legal obligations

4. Voice and Audio Data

When you use voice features, audio data is processed in real-time by third-party speech recognition services. Audio data is streamed for transcription and is not stored permanently by Evenly. Transcribed text may be retained as part of conversation history for the duration of the session.

5. Data Sharing

We do not sell your personal data. We may share data with:

• Service providers: Third-party AI and speech processing services necessary to operate the Service (e.g., speech-to-text, text-to-speech providers)
• Legal requirements: When required by law, regulation, or legal process

6. Data Retention

Conversation data is retained for the duration of the session and may be stored for a limited period for service improvement purposes. You may request deletion of your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit (TLS/WSS) and access controls. However, no method of transmission over the Internet is 100% secure.

8. Your Rights (GDPR)

If you are located in the European Economic Area, you have the right to:

• Access, correct, or delete your personal data
• Restrict or object to processing of your data
• Data portability
• Lodge a complaint with your local data protection authority

9. Cookies

The Service uses minimal local storage (e.g., language preference, font size preference) to enhance your experience. We do not use tracking cookies or third-party advertising cookies.

10. Children's Privacy

The Service is not intended for children under the age of 16. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

12. Contact

For questions about this Privacy Policy or to exercise your rights, please contact us at info@evenly.care.